With the Tracking section, you can get a detailed information on order tracking and manage tracking details.
Please keep in mind that Tracking displays only for orders that were already placed on AliExpress and got Order IDs.
To get started, go to AliDropship → Orders → Tracking.
Enter order ID to learn more about a particular order or adjust your search filters: set time range using the Calendar feature and/or filter orders by Fulfilment, AliExpress Order #, Tracking ID or Tracking status. Click Retrack for the plugin to fetch the latest tracking information for all your orders from AliExpress. Please note that you need to be logged in AliExpress to be able to use this option.
To check purchase details in the Orders section of the plugin, click the order ID.
Use the Sync button to check if there are any updates on tracking status (including Delivery time) available.
Tracking IDs are provided to your customers in shipping email notifications they receive after AliExpress seller shipped a package. Clients can track their orders by clicking the tracking ID in the email or checking the Tracking page on your website. They will be redirected to the website of a tracking service that you can choose in the Tracking Service settings.
Click your store order number to be redirected to your order's page.
Click AliExpress Order number to learn more about the order in your AliExpress account.
Click Tracking ID to get the information about delivery:
Tracking information in the pop-up window is collected from the official AliExpress partner – Cainiao.
If you click Tracking ID link, you'll be redirected to the Cainiao tracking page:
If you click order ID, you'll be redirected to the order details in your AliExpress account.
Tracking status is collected from your AliExpress account: My AliExpress → Order list → Track order:
There are 4 statuses available:
AliDropship Woo plugin:
There are WooCommerce statuses instead of Fulfillment in the Tracking table.