Please note: in order to process your orders you need be registered with AliExpress and have your own AliExpress customer account. You can register here.

Once you have received an order, you need to process it with AliExpress. Go to AliDropship => Manage orders => Orders, find the order and click on the dots icon to learn more and on the customer's name to get the exhaustive details about the purchase.

MANAGING ORDERS

SEARCH

To narrow down your search results, use available search options:

  1. Set time range for searches using the Calendar search;

   2. Filter products by Payment status:

These statuses are the same as on Shopify. 

3. Use the Fulfilment filter:

These statuses are the same as on Shopify. 

READ MORE about fulfillment.

PLACE ORDER AUTOMATICALLY

You can place orders either automatically or manually. Click Place order automatically to proceed with processing your order.

The app will visit AliExpress and fulfill the order for you automatically: select necessary product variation, add items to your shopping cart and fill your customer’s shipping details on the checkout page.

To complete the purchase, click Confirm & Pay at the bottom of the page. Please note that you need to have AliDropship Chrome Extension installed to be able to use this feature. Once the payment is completed, the plugin will redirect you back to your Orders page.

On step 2 you pay for the order with your money using the compatible payment methods below:

Step 3 - Confirm your order:

If you wish, you can change the shipping method for the products:

PLACE BULK ORDERS

If you want to place several orders one by one automatically go to AliDropship -> Manage orders -> Orders - select several orders and click Place orders:

The app will visit AliExpress and fulfill the order for you automatically: select necessary product variation, add items to your shopping cart and fill your customer’s shipping details on the checkout page.

When you will pay order, extension starts processing another order. 

PLACE ORDER MANUALLY

To place order manually, go to the order details and click Place order manually.

You will be redirected to AliExpress product page. Log in to your account, choose necessary product variation, click Buy Now and place the order using shipping details of your customer. If you do not have your customer’s phone number, you can enter your own. To avoid any invoices or marketing materials included in the packages sent to your client, leave an additional comment for AliExpress suppliers: ‘We are dropshipping. Please don’t include any promotional materials’. Make sure all the fields are filled and proceed to the payment by clicking Confirm & Pay.

CHANGE ORDER STATUS

After the order is placed, you will be redirected back to the order details and its status will be changed to Processed. Please make sure you have enabled automatic settings of order fulfilment in AliDropship => Settings => Order Fulfilment. As soon as the AliExpress seller ships the package, the order status turns to Shipped so that your customer receives an email notification that his/her order has been processed and the package has been sent.

Change fulfilment status manually if automatic order fulfilment is not activated in your plugin settings.

Color indicators located on the right-hand side of the page show whether tracking number is available (green) or not (red) for a particular order. 

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